CelerMail policy
Email Acceptable Use Policy
CelerMail supports transactional messages and permission-based newsletters and promotions. These rules protect recipients and the sending reputation shared by our customers.
Effective August 15, 2026
Permission and recipient lists
- Marketing recipients must have directly and knowingly opted in to receive email from your business.
- Purchased, rented, scraped, harvested, appended, or otherwise acquired third-party lists are prohibited.
- You must keep verifiable records of when, where, and how recipients provided consent.
- Transactional email may only be sent when it is relevant to a recipient-initiated account, purchase, security, or service action.
Unsubscribe and suppression
- Every non-transactional email must contain a clear and functional unsubscribe mechanism.
- Unsubscribe requests must be honored promptly and the recipient must not be re-added without new consent.
- Addresses associated with hard bounces and complaints must be suppressed from future sending.
- You may not work around a suppression by changing lists, sender identities, accounts, or domains.
Content and identity
- Sender names, domains, subject lines, and message content must be accurate and must not mislead recipients.
- Phishing, malware, fraud, impersonation, spoofing, illegal content, and deceptive promotions are prohibited.
- You must only use sender domains and identities that you own or are authorized to use.
- You are responsible for complying with applicable privacy, consumer-protection, and electronic-marketing laws.
Review and enforcement
- Private-beta access is manually reviewed and is not guaranteed by submitting an application.
- We may request evidence of consent, list sources, message samples, or your unsubscribe process before or after approval.
- We may pause or terminate sending that creates unusual bounce or complaint levels or otherwise threatens recipients or platform reputation.
- Materially changing your sending use case may require another review.
Questions or abuse reports
Contact us if you have a compliance question or received an unwanted message sent through CelerMail.
support@celerlinks.comThis policy supplements the Celerlinks Terms of Use and Privacy Policy.